"Thalmic Labs has been very pleased with the professional service we have received from Erb & Erb . They have been very responsive and knowledgeable, and would happily recommend their services."
Mike G. of Thalmic Labs, Kitchener
“Again, thank you so much. You have been most helpful with all of our needs and provided us with excellent service - very much appreciated.”
Rebecca R. of Guelph.
“Thanks for all your help, you guys have been great and I would recommend you highly. Customer service has been fabulous. Thanks again.”
Samantha S. of Brightsgrove.
“Thank-you for all of your help and stellar service.”
Scott W. of Waterloo
“[Craig Simpson] was very patient in answering all my questions… I’m new to this, so I really appreciated his patience and understanding.”
Angela N. of Waterloo
"Your quick attention/replies to my questions has been sincerely appreciated. Organizing the multiple policies that I do, previous brokers in the past have had a problem keeping it all straight, but your attention to detail has been overwhelmingly helpful! I hope to work with you for years to come!"
Kirstin G. of Burlington
"John handled a recent Auto insurance Quote for me and I found him to be very professional, and his responsiveness was phenomenal.
I have done a fair bit of shopping and encountered many unprofessional and rude agents, I think John is exceptional, and would recommend him for any “on the spot” awards which might exist in your company, or some form of recognition. He goes the extra mile."
Paul J. of Markham
"I want to take this brief moment to thank you for the exceptional service you provided to me following my accident. Your personal attention to my claim was incredible and I am very grateful for your diligence and effort at making the process as bearable as possible.
Thankfully, my accident was very minor, but the attention you gave me was above and beyond what I expected. Your promptness in returning my calls and patience in listening to my concerns was wonderful. I am confident that in Erb and Erb, I have found a firm that meets my needs and a broker who cares about me as a person and not just as a client."
Victoria D. of Kitchener
I have transferred my portfolio to Erb and Erb Insurance Brokers. The attention to detail and the help with planning and evaluating have been a great tools for my personal understanding of where I am and where I want to go with my investments. I have appreciated the time spent with all members of my family to develop a family plan for the future. Never before has so much time been taken and so many details been explored! Thank you very much!
Sandra H. of Waterloo
“I would like to say that I am very impressed with Craig Simpson’s services and how he responded promptly to my questions and concerns. I have no complaints at all.”
Dan G. of Branchton
"Thank you for helping me out with my insurance. If it had not been for your assistance, this process would have been much more frightening!"
K. Forbes, Ground Control Artist Representation
“Tim Kauk has helped us get the best deal possible — very important to everyone, but to a non-profit, it’s critical to have as much support as possible; [Tim] is extremely prompt with replies and outcomes.”
M. MacKeigan, Opportunities Waterloo Region
“Dave Lagonia has been servicing our account for over five years. He has provided us with excellent service, clear and concise answers to our questions on a timely basis and always with a pleasant, professional attitude. He has been able to negotiate our premiums annually all to the benefit of our company. We sincerely appreciate his dedication and honesty in this industry.”
Rhonda A., Controller at Reliable Liftx
“Dave Lagonia always goes that extra mile when Necessary. Nothing is too much trouble.”
Darryl Koebel, Kozmik-Lube ‘N Wash Inc. & Darryl Koebel Enterprises
“Dave Lagonia gives honest, straight forward answers and tries to do what is best for us.”
Ken Spira, Spira Fire Protection Ltd.
“Thank you for your assistance with the whole process. I'm very impressed with the policy that is in place. You guys saved me around 80% over last year!”
Eric F. of Calgary
“When our existing property insurance broker was purchased by a larger company, that personal relationship ceased to exist. Erb and Erb stepped up and immediately understood our needs and arranged for the proper coverage. Erb and Erb is a local family owned business that understood our needs, and cared about providing the correct product. We highly recommend using them”
Peter & Bev G. of Kitchener
“Thank you so much. [Erb and Erb] has been most helpful with all of our needs and provided us with excellent service - very much appreciated.”
Rebecca R. of Guelph
‘I was impressed that you called me back! Several insurance brokers prior seem too busy to return new-clients’ calls! I also am impressed with the great deal price-wise!’
Steve S. of Kitchener
“I referred [my friend to Erb and Erb] because you’re the only broker that was quick and efficient. And I actually had a great experience. Thanks again.”
Matt. B. of Nobleton
“Your attention to detail and good service is the reason why we switched brokers. Don't ever let someone tell you that good customer service doesn't matter so much these days - it still does!”
Julie W. of Waterloo